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Thread: Hero H911 issues

  1. #1
    Newbie Member
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    Feb 2013
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    Hero H911 issues

    I received my helicopter yesterday and have some issues with it. Only half of the battery charger works. The helicopter cuts in and out as if its trying to rebind. In other words, it can't be flown.

    Help please!

  2. #2
    Super Moderator RTCharlie's Avatar
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    Jan 2012
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    Would you happen to know your order number for the H911?

    -Charlie

  3. #3
    Newbie Member
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    Feb 2013
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    Hello Charlie, my order number is yhst-94582326164583-593620

    Thank you Charlie.

  4. #4
    Super Moderator RTCharlie's Avatar
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    Jan 2012
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    I'll send you a RMA and a shipping to have the item returned, would you like to have it exchanged or refunded?

    -Charlie

  5. #5
    Newbie Member
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    Feb 2013
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    I would just like a refund.

    Thanks!
    Mike

  6. #6
    Super Moderator RTCharlie's Avatar
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    Jan 2012
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    I made the request for a RMA to be sent out to you, also UPS will be emailing you the shipping label for the item in a couple hours.

    -Charlie

  7. #7
    Newbie Member
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    Feb 2013
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    Thank you!

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