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Type: Posts; User: RTCharlie

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    PM replied.

    PM replied.
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    www.youtube.com/embed/pQatevvEtMc ...

    www.youtube.com/embed/pQatevvEtMc

    www.youtube.com/embed/MOdt-bNG3f8

    Here's 2 videos on how to use the charger, a paper manual is no longer included with the item.
  3. I just emailed you the RMA form and return...

    I just emailed you the RMA form and return shipping label for the second 9103.
  4. Here's 2 fixed pitch helicopters that are similar...

    Here's 2 fixed pitch helicopters that are similar to the 9103.

    This one is a 3CH like the 9103 but it's larger.
    http://www.xheli.com/56h-f1-armor-silver.html

    This one is a 4CH but is similar...
  5. Sticky: PM replied

    PM replied
  6. Sorry I had to attend a company trade show for...

    Sorry I had to attend a company trade show for the last 4 days so I wasn't able to answer your message till now.

    We will be releasing some new wheels/tire combo that has the same 17mm hex in the...
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    Sorry I had to attend a company trade show for...

    Sorry I had to attend a company trade show for the last 4 days so I wasn't able to answer your message till now.

    Certain models will no longer be restocked/discontinued, so it's hard for me to...
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    I checked your order and it looks like your issue...

    I checked your order and it looks like your issue has been resolved via our ticketing system, I'll be closing this thread. Feel free to contact me if you wish to have it reopened.
  9. What would you like for me to do about the order...

    What would you like for me to do about the order at this point? Do you want to keep them as is or return them for refund or for a different item?
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    No need to return the defective receiver, a...

    No need to return the defective receiver, a replacement will be sent out to you. I just emailed you a RMA form for the incorrect receivers that you ordered.
  11. You should be receiving an email containing the...

    You should be receiving an email containing the RMA form very shortly.
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    I just flagged your order for the billing...

    I just flagged your order for the billing department to process the refund, they should process the refund back to your card by the end of the business day.
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    The code that you used expired and I cannot apply...

    The code that you used expired and I cannot apply it to your order. The only active code that we have at the moment is WINTER5 which I can apply to your order.
  14. Do you wish to return the servo for exchange or...

    Do you wish to return the servo for exchange or refund?
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    Ok I'll have the order cancelled.

    Ok I'll have the order cancelled.
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    Order 2403496 According to the Yahoo store the...

    Order 2403496

    According to the Yahoo store the address and zip code that you entered as the billing address isn't matching up with what is on file with the bank. Do you receive your monthly...
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    PM replied

    PM replied
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    Order 2399389 Ticket: AZB-723-99228 I've seen...

    Order 2399389
    Ticket: AZB-723-99228

    I've seen how this item is packaged, the factory pre installs the prop adapter onto the plane and that portion sticks out of the styrofoam packaging. If that...
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    I checked the tracking status of the package and...

    I checked the tracking status of the package and UPS indicates that the package will be delivered this Friday.
  20. PM replied.

    PM replied.
  21. At this point the item will not make it back to...

    At this point the item will not make it back to you before Christmas so it's really up to you on when you want us to do for the item.
  22. What would you like for me to do about the 9103?...

    What would you like for me to do about the 9103? Do you wish to return it for refund or exchange?
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    I just emailed you a return form and also a...

    I just emailed you a return form and also a return shipping label for the item.
  24. Thread: Direct?

    by RTCharlie
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    The image for 98P-30C-4000-2S1P-HardCase is...

    The image for 98P-30C-4000-2S1P-HardCase is incorrect, it's supposed to look like the battery in the link below.
    http://www.hobbypartz.com/98p-30c-4000-2s1p-hardcase.html

    Direct means the battery...
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    The shipping and billing information that you...

    The shipping and billing information that you provided us for the order is not matching with the information that the bank has on file for the card that was used. The card that was used to pay for...
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