Search:

Type: Posts; User: RTCharlie

Page 1 of 10 1 2 3 4

Search: Search took 0.07 seconds.

  1. Replies
    2
    Views
    94

    I flagged your order for refund, you will be...

    I flagged your order for refund, you will be notified via email once the order has been canceled and refunded.
  2. Thread: Order Status

    by RTCharlie
    Replies
    6
    Views
    262

    They said that they got the item at their...

    They said that they got the item at their facility. They're going to be sending the units over to us. We're supposed to receive the package by the end of today or tomorrow.
  3. Thread: motor shaft

    by RTCharlie
    Replies
    3
    Views
    84

    That is correct, you'll need to have a hole in...

    That is correct, you'll need to have a hole in the firewall for the motor shaft to go through.
  4. Thread: Order Status

    by RTCharlie
    Replies
    6
    Views
    262

    I just emailed the rep at Assurance RC and when I...

    I just emailed the rep at Assurance RC and when I hear back from them I will get back to you right away.
  5. Thread: motor shaft

    by RTCharlie
    Replies
    3
    Views
    84

    I don't believe the motor shaft to be reversible...

    I don't believe the motor shaft to be reversible on this motor, this motor does come with a prop adapter.
  6. The order has been reshipped, the tracking number...

    The order has been reshipped, the tracking number is 1ZX03V030397237186.
  7. I made the request to have the order reshipped...

    I made the request to have the order reshipped earlier last week, and it also looks like the customer service manager did the same as well. We got the OK to reship the order so I had the shipping...
  8. Did you plug in the wires from the receiver to...

    Did you plug in the wires from the receiver to the APM board while it was hooked up to the computer? If you do this you can blow out the resistor that is on the APM board causing it to show the "bad...
  9. I'm going to make a request with management to...

    I'm going to make a request with management to have your order reshipped. I will get back to you when I hear from management.
  10. Have you tried checking with your local post...

    Have you tried checking with your local post office to see if they have any record of receiving the package? I'm going to check with the shipping department to see if we can reship the package.
  11. Sticky: The warehouse staff aren't in yet, when they come...

    The warehouse staff aren't in yet, when they come in I will check with them to see if they have a canopy for the 90A50.

    I checked with the warehouse staff and they said that a lot of the old plane...
  12. Replies
    1
    Views
    143

    A shipping confirmation email was sent to you on...

    A shipping confirmation email was sent to you on 8/12/14. Just in case you didn't receive the email here's the link for you to track the package....
  13. Thread: Order Status

    by RTCharlie
    Replies
    6
    Views
    262

    I checked with Assurance RC and they said that...

    I checked with Assurance RC and they said that the item will be back in stock in about 2-3 weeks.
  14. Replies
    1
    Views
    95

    I checked on the order and it looks like shortly...

    I checked on the order and it looks like shortly after you submitted this thread you got in contact with the customer service department, a RMA was sent you so you can return the CT6B for an exchange.
  15. Thread: Serbia

    by RTCharlie
    Replies
    2
    Views
    82

    As Fred Huber mentioned have your cousin in...

    As Fred Huber mentioned have your cousin in Germany place the order with all of his own information, when he receive the package forward him the money for the cost of the order and the cost to ship...
  16. Thread: Order Status

    by RTCharlie
    Replies
    6
    Views
    262

    We stock some of the Align products at our...

    We stock some of the Align products at our facility, some of the items we have to order from Align directly. According to the information in the order the item that you ordered is being shipped from...
  17. This thread was made back in 2011, the user that...

    This thread was made back in 2011, the user that made this thread hasn't been online since then. I would need more information about the item. What is your order number for the item? Do you have the...
  18. Did you make an account on our website with your...

    Did you make an account on our website with your previous order? If you did you have to edit your shipping address or else every time you use that account it will enter your old shipping address to...
  19. Replies
    11
    Views
    3,154

    From the crash of the helicopter the circuit...

    From the crash of the helicopter the circuit board of the helicopter might of gotten damaged, you can try replacing the circuit and see if it helps.
  20. Pm replied.

    Pm replied.
  21. The issue as I found out later on is the setting...

    The issue as I found out later on is the setting within the ESC, the timing is set to high and that is why it makes the plane cog. I believe the timing is set to medium from the factory, once you...
  22. The parts department has located the parts, they...

    The parts department has located the parts, they will have it sent out to you right away.
  23. I need to check with the warehouse manager if he...

    I need to check with the warehouse manager if he can let me open a couple of the kits and check if the parts are included or if the manufacturer forgot them in the shipment. I will get back to you...
  24. I need to check with the parts department to see...

    I need to check with the parts department to see if they have this part available I will get back to you as soon as I hear back from them.
  25. Replies
    1
    Views
    177

    The package is supposed to be delivered to your...

    The package is supposed to be delivered to your doorstep, but I cannot guarantee this because I don't know how your post office decides if the package should be delivered or picked up.


    The...
Results 1 to 25 of 250
Page 1 of 10 1 2 3 4