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Type: Posts; User: RTCharlie

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  1. Sticky: The spare part situation will always be an issue,...

    The spare part situation will always be an issue, reason being is that we're in the US and the factory is in China. There will always be down time in which parts are not available.

    1) Cost, it...
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    I'm going to PM you to confirm the shipping...

    I'm going to PM you to confirm the shipping address for your order.
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    Are you only recently experiencing this issue?...

    Are you only recently experiencing this issue? According to the information in this order you've had this ESC since August 1st. You may or may not know this but we only offer a 30 day return/warranty...
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    I checked with the billing department and yes you...

    I checked with the billing department and yes you can correct, when you filed the chargeback with your credit card company they did issue you the credit back to your account but when we contested the...
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    I don't have access to the billing side of...

    I don't have access to the billing side of orders, let me check with the billing department when they come in. I'll get back to your when I hear from them.
  6. According to the information in your order the...

    According to the information in your order the item was exchanged back in October, are you now saying that the replacement item has issues as well?
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    According to what I can see on your order you...

    According to what I can see on your order you were refunded the full amount of the order back in August, do you not see the amount in your account? The amount that was refunded should of been $49.85.
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    For the Tacon buggy and monster truck we don't...

    For the Tacon buggy and monster truck we don't have a motor that will work with it, since the rally car and short course truck uses a longer chassis you can fit 2848 motors onto them with no issues....
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    You'll want to use the motor mount for the...

    You'll want to use the motor mount for the brushless model for the adjustability of the motor mount. You can technically use the stock one if you're only going to be using the stock brushed pinion...
  10. The root chord is 11.2 inches for the Sport...

    The root chord is 11.2 inches for the Sport PopWing. I don't have a regular PopWing laying around to measure so I cannot tell you if it's the same as the standard model. As for the thickness/shape...
  11. Thread: New Reciever

    by RTCharlie
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    Do you happen to know the model of radio's your...

    Do you happen to know the model of radio's your friends are using? As far as I know the T6 and CT6B still uses the same receiver and there was no "update" to them. The antennas for the receivers...
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    The inventory system says that a order was placed...

    The inventory system says that a order was placed back on 5/28/14 for the ARF and KIT, it doesn't show an expected ETA is though.
  13. We made a order for WC1028 on 10/5/14, we should...

    We made a order for WC1028 on 10/5/14, we should get the shipment in early to the middle of next month.
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    Ok I'll have another set of retracts sent to you.

    Ok I'll have another set of retracts sent to you.
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    What would you like me to do about the order? Do...

    What would you like me to do about the order? Do you want me to send you another set of struts, or retracts?
  16. The overall diameter and the width of the tires...

    The overall diameter and the width of the tires are still the same. The difference between the two items is the side wall profile, the diameter of the wheel. The wheel on WC1028 has a larger diameter...
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    You should PM the user that made the post, I...

    You should PM the user that made the post, I cannot answer this question.
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    If your order qualifies for the "spare parts...

    If your order qualifies for the "spare parts express" method then you don't have to pay for shipping, only the cost of the items.
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    I don't know the technical specs of the Mini...

    I don't know the technical specs of the Mini 8ight so I cannot tell you if it has a 12mm hex.

    You should see about 20-25mph with a 2S battery.
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    We're located in California so it will take about...

    We're located in California so it will take about 5 business days to get the package to New York.
  21. WC1014 was replaced with WC1028. I don't think we...

    WC1014 was replaced with WC1028. I don't think we will be restocking the WC1014 wheels and tires. The only difference is the sidewall profile. WC1028 has a smaller sidewall so it'll help with the...
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    I cannot give you an approximate date on when the...

    I cannot give you an approximate date on when the batteries will be back in stock, reason being is that I don't even know this information. What I do have access to is the arrival sheet for what's...
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    "FS-GT2 2.4G 2CH Gun Transmitter for Radio...

    "FS-GT2 2.4G 2CH Gun Transmitter for Radio Controlled Cars w/ Receiver (Complete Set) "

    Isn't a spare part and cannot qualify for the spare parts express shipping. That is why the shipping is...
  24. I'll have a replacement servo sent to you....

    I'll have a replacement servo sent to you. There's no need to return the bad servo.
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    We've never tried using Mini 8ight parts with the...

    We've never tried using Mini 8ight parts with the Tacon vehicles before but if you want to use the parts that you have right now you will most likely have to purchase the bearing, axle, and the wheel...
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