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Type: Posts; User: RTCharlie

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  1. Replies
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    The item should be shipping with the AT2212 - ...

    The item should be shipping with the AT2212 - 1250kv motor.
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    Ok feel free to send me a PM and I'll process a...

    Ok feel free to send me a PM and I'll process a return for the servos if needed.
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    The second tail set was sent out via USPS...

    The second tail set was sent out via USPS 9400111899248822997353.
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    I'll have a replacement tail set sent out to you.

    I'll have a replacement tail set sent out to you.
  5. Ok I'll have a RMA form emailed to you so you can...

    Ok I'll have a RMA form emailed to you so you can return the 2 servos for refund.
  6. What would you like for me to do about the...

    What would you like for me to do about the servos? Do you wish to return them for refund or exchange?
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    customer PMed me regarding issue, replying via PM.

    customer PMed me regarding issue, replying via PM.
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    I don't think we will be carrying any the Art...

    I don't think we will be carrying any the Art Tech brand anymore, from what I can find online other US Art Tech retailers are out of stock on all of their Art Tech models as well. All of our staff...
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    The item is listed under the archive section of...

    The item is listed under the archive section of our website, that means the item has been discontinued and will not be restocked.
  10. I flagged your order for cancellation; your order...

    I flagged your order for cancellation; your order will be canceled within the next couple of hours.
  11. The ESC is currently out of stock, do you wish to...

    The ESC is currently out of stock, do you wish to have the order refunded or partial shipped?
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    A RMA form will be emailed to you so you can...

    A RMA form will be emailed to you so you can return the combo for an exchange.
  13. Replies
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    245

    I appears that the warehouse sent the incorrect...

    I appears that the warehouse sent the incorrect item out to you, I'll email you a RMA form and return shipping label to have the item returned for the correct item.
  14. From what I know this part isn't listed as a...

    From what I know this part isn't listed as a purchasable spare part from Dynam, I'll see if I can request this part and have it listed on the website for sale.
  15. Ok got it I'll have the part located and shipped....

    Ok got it I'll have the part located and shipped.

    EDIT: I found the part and will try to have it sent out by the end of the business day.
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    The servos were received on 12/15/2014, but it...

    The servos were received on 12/15/2014, but it looks like the returns department messed up and the package was never forwarded to our tech department to inspect. Thus causing nothing to have happened...
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    PM replied.

    PM replied.
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    www.youtube.com/embed/pQatevvEtMc ...

    www.youtube.com/embed/pQatevvEtMc

    www.youtube.com/embed/MOdt-bNG3f8

    Here's 2 videos on how to use the charger, a paper manual is no longer included with the item.
  19. I just emailed you the RMA form and return...

    I just emailed you the RMA form and return shipping label for the second 9103.
  20. Here's 2 fixed pitch helicopters that are similar...

    Here's 2 fixed pitch helicopters that are similar to the 9103.

    This one is a 3CH like the 9103 but it's larger.
    http://www.xheli.com/56h-f1-armor-silver.html

    This one is a 4CH but is similar...
  21. Sticky: PM replied

    PM replied
  22. Sorry I had to attend a company trade show for...

    Sorry I had to attend a company trade show for the last 4 days so I wasn't able to answer your message till now.

    We will be releasing some new wheels/tire combo that has the same 17mm hex in the...
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    Sorry I had to attend a company trade show for...

    Sorry I had to attend a company trade show for the last 4 days so I wasn't able to answer your message till now.

    Certain models will no longer be restocked/discontinued, so it's hard for me to...
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    I checked your order and it looks like your issue...

    I checked your order and it looks like your issue has been resolved via our ticketing system, I'll be closing this thread. Feel free to contact me if you wish to have it reopened.
  25. What would you like for me to do about the order...

    What would you like for me to do about the order at this point? Do you want to keep them as is or return them for refund or for a different item?
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