I'm not sure what else might be causing the issue, I have seen in the past that changing out the trigger will correct the issues but in your case it hasn't. Like I mentioned I can send you the RMA to...
Type: Posts; User: RTCharlie
I'm not sure what else might be causing the issue, I have seen in the past that changing out the trigger will correct the issues but in your case it hasn't. Like I mentioned I can send you the RMA to...
I'll need to check with the parts department when they come in to see if they have the canopy. Last time I checked they only had the canopy for the 50CC version of the Ultimate.
-Charlie
There's no trimmer potentiometer that I know of but I do know that there's a actual throttle trim setting on the transmitter.
-Charlie
Hello Sir,
I went ahead and canceled the 2500mah Gens Ace 1.2v NiMH battery and nose, tail tube fixed. I have also added the 8pcs AA batteries and decorative Bar. Please let us know if there is...
Ok I'll have the assembly sent out to you right away.
-Charlie
I can send you a replacement trigger assembly for the GT3B, this video will show the process on how to disassemble the GT3B. If you think that you can change out the assembly then I'll go ahead and...
From all that you told me I'm fairly certain that the potentiometer that the trigger is wired to might be the issue. My offer to have the item returned and exchange still stands, if you change your...
That charger that you're asking about is just a DC only charger, if you want a cheap DC charger I would go with this one http://www.nitroplanes.com/26p-e4-charger.html.
Now if you want a charger...
Sorry this sub forum is for NitroPlanes.com Order Support, since the thread isn't asking about anything pertaining to our website I will be closing the thread.
-Charlie
What setup are you running on your vehicle? Depending on your ESC(brushless sensored esc) if you reverse the other 2 wires it'll affect the timing and the motor won't work at 100%.
-Charlie
The order was shipped out yesterday, the USPS tracking number is 9400111899248825639717. As for the Tacon motors I don't have have a ETA for the motors at the moment, when I checked the inventory...
I'll speak to the returns department when they get in to see if they still have the plane to have it resent to you.
The arrival list that I have access to was only updated till the 8th, so I cannot tell you when the Tempest will be back in stock. I'll check with the warehouse manager when he gets in to see if he...
We use to use USPS for all of the spare parts orders but we have switched over to Fedex as our primary shipping carrier. We're trying to negotiate for a cheaper shipping rate for orders only...
The ESC does come with a preset low voltage cut off setting, if I remember correctly the ESC is set to 3.2v.
-Charlie
I got the plane in today and inspected the package, you didn't open the package correct? You saw the picture on the box with the color scheme of the old version only but didn't open the actual...
We usually get shipments in every 2 weeks or so. The arrival list that I have access to is only updated till last week. So if I were to guess I would say that the next shipment is going to be coming...
The chat system is being revised so it's only activated for a couple hours of the day. Do you know your ticket number number? What's the issue with the 2 in 1 unit?
-Charlie
Order number for the GT3B is 2041603, I'm going to send you a RMA to have the radio returned and inspected. Would you like to have the item refunded or exchanged after the inspection?
-Charlie
I'm going to have to get back to you about the parts, I checked the arrival list and it shows that we got the ARF version, motor and motor shaft in yesterday. Killerplanes and Grayson Hobby sells...
Have you tried to program the throttle range on your ESC?
-Charlie
My arrival list show that we got the RTF and ARF version of the F4U in on 5/3/13. Since the RTF version is listed as out of stock now I assume they got sold out super quick. I checked the inventory...
Whenever parts are sent out the original invoice is resent, you aren't being charged anything and you won't be receiving another truck. I got the bolt from a return and had it sent out to you.
...
Sorry about that I was meaning to get back to you sooner regarding the retracts for the jet. When I went back to the warehouse to check they have already stripped the rest of the jet down. As for the...
I looked up your information and the order number for the truck is 1948889. I'm going to go get the bolt from the return and have it sent out to you.
-Charlie