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Type: Posts; User: RTCharlie

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  1. The ESC is currently out of stock, do you wish to...

    The ESC is currently out of stock, do you wish to have the order refunded or partial shipped?
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    A RMA form will be emailed to you so you can...

    A RMA form will be emailed to you so you can return the combo for an exchange.
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    I appears that the warehouse sent the incorrect...

    I appears that the warehouse sent the incorrect item out to you, I'll email you a RMA form and return shipping label to have the item returned for the correct item.
  4. From what I know this part isn't listed as a...

    From what I know this part isn't listed as a purchasable spare part from Dynam, I'll see if I can request this part and have it listed on the website for sale.
  5. Ok got it I'll have the part located and shipped....

    Ok got it I'll have the part located and shipped.

    EDIT: I found the part and will try to have it sent out by the end of the business day.
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    The servos were received on 12/15/2014, but it...

    The servos were received on 12/15/2014, but it looks like the returns department messed up and the package was never forwarded to our tech department to inspect. Thus causing nothing to have happened...
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    PM replied.

    PM replied.
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    www.youtube.com/embed/pQatevvEtMc ...

    www.youtube.com/embed/pQatevvEtMc

    www.youtube.com/embed/MOdt-bNG3f8

    Here's 2 videos on how to use the charger, a paper manual is no longer included with the item.
  9. I just emailed you the RMA form and return...

    I just emailed you the RMA form and return shipping label for the second 9103.
  10. Here's 2 fixed pitch helicopters that are similar...

    Here's 2 fixed pitch helicopters that are similar to the 9103.

    This one is a 3CH like the 9103 but it's larger.
    http://www.xheli.com/56h-f1-armor-silver.html

    This one is a 4CH but is similar...
  11. Sticky: PM replied

    PM replied
  12. Sorry I had to attend a company trade show for...

    Sorry I had to attend a company trade show for the last 4 days so I wasn't able to answer your message till now.

    We will be releasing some new wheels/tire combo that has the same 17mm hex in the...
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    Sorry I had to attend a company trade show for...

    Sorry I had to attend a company trade show for the last 4 days so I wasn't able to answer your message till now.

    Certain models will no longer be restocked/discontinued, so it's hard for me to...
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    I checked your order and it looks like your issue...

    I checked your order and it looks like your issue has been resolved via our ticketing system, I'll be closing this thread. Feel free to contact me if you wish to have it reopened.
  15. What would you like for me to do about the order...

    What would you like for me to do about the order at this point? Do you want to keep them as is or return them for refund or for a different item?
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    No need to return the defective receiver, a...

    No need to return the defective receiver, a replacement will be sent out to you. I just emailed you a RMA form for the incorrect receivers that you ordered.
  17. You should be receiving an email containing the...

    You should be receiving an email containing the RMA form very shortly.
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    I just flagged your order for the billing...

    I just flagged your order for the billing department to process the refund, they should process the refund back to your card by the end of the business day.
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    The code that you used expired and I cannot apply...

    The code that you used expired and I cannot apply it to your order. The only active code that we have at the moment is WINTER5 which I can apply to your order.
  20. Do you wish to return the servo for exchange or...

    Do you wish to return the servo for exchange or refund?
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    Ok I'll have the order cancelled.

    Ok I'll have the order cancelled.
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    Order 2403496 According to the Yahoo store the...

    Order 2403496

    According to the Yahoo store the address and zip code that you entered as the billing address isn't matching up with what is on file with the bank. Do you receive your monthly...
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    PM replied

    PM replied
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    Order 2399389 Ticket: AZB-723-99228 I've seen...

    Order 2399389
    Ticket: AZB-723-99228

    I've seen how this item is packaged, the factory pre installs the prop adapter onto the plane and that portion sticks out of the styrofoam packaging. If that...
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    I checked the tracking status of the package and...

    I checked the tracking status of the package and UPS indicates that the package will be delivered this Friday.
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