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Type: Posts; User: RTCharlie

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    I just emailed you a return shipping label for...

    I just emailed you a return shipping label for the item.
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    You have to move the left joystick up to full...

    You have to move the left joystick up to full throttle and then back down to 0 throttle before you can get the motors to spin. Just moving it up once will not allow you to have control over the...
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    A return form and return shipping label has been...

    A return form and return shipping label has been emailed to you so you can return the item for exchange.
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    A return form was emailed to you so you can...

    A return form was emailed to you so you can return the item for exchange; the email contains the instructions on how to return the item back to us.
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    The receiver is inside the case the houses the...

    The receiver is inside the case the houses the ESC. The ESC is the box with the black metal cooling fins.
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    Just curious but do you have the sensor cable...

    Just curious but do you have the sensor cable hooked up to the motor and ESC while you were testing the ESC? Some of the sensored Tacon motors that we've tested will not operate correctly without it...
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    Do you know what size motor you can run on your...

    Do you know what size motor you can run on your pan car? That will help determine what motor and ESC to use on the vehicle. As for the radio system you should be able to use any of these with it. ...
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    1x B7018 will be sent out to you right away.

    1x B7018 will be sent out to you right away.
  9. The item was reshipped and according to the UPS...

    The item was reshipped and according to the UPS tracking information it states that it will be delivered on 1/8/16.
  10. I checked the claim status within our FedEx...

    I checked the claim status within our FedEx account and it says that the claim has been finalized. Since it was intended to be a Christmas gift do you still want the item or do you wish to be...
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    Replied via PM.

    Replied via PM.
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    The receiver from my test vehicle doesn't emit a...

    The receiver from my test vehicle doesn't emit a red light only blue, the only thing on the vehicle itself that will emit a red light should be the ESC itself. If the ESC is flashing a red light that...
  13. I flagged your order for cancellation, you will...

    I flagged your order for cancellation, you will be emailed once the order has been canceled.
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    Turn on vehicle, depress white button on receiver...

    Turn on vehicle, depress white button on receiver until visualize rapid flashing.
    While holding ch3 on transmitter turn on transmitter power.
    Blue light on receiver goes to slow flash and...
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    Please note that your warranty for this item...

    Please note that your warranty for this item expired 5 months ago, as a one time exception I will process the return for this order. A return form was emailed to you so you can return the item for...
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    The Desert Wolf was offered with 2 different...

    The Desert Wolf was offered with 2 different transmitters, can you show me a picture of the receiver and transmitter that you got so I can tell you the binding procedures for the radio system.
  17. We contacted FedEx and the representative that we...

    We contacted FedEx and the representative that we spoke to found no existing claims with us with resolution number 1204558005. So we had to file a new claim, the case number is 1217557163. FedEX is...
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    You should've been emailed yesterday the tracking...

    You should've been emailed yesterday the tracking number for the package. It was sent with USPS 9405511899248829398910
  19. Ok I'll have our shipping department contact...

    Ok I'll have our shipping department contact FedEx, I also noted down your thread within the order for record.
  20. From what I can see within our FedEx account...

    From what I can see within our FedEx account there's no active claims with claim number: 1204558005. Are you sure this claims is for a package from us and not from someone else that you might've...
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    A replacement transmitter will be sent out.

    A replacement transmitter will be sent out.
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    Check out this video and try it out and see if it...

    Check out this video and try it out and see if it helps. The video shows you how to calibrate the WL Toys quadcopters if the motor stops working.
    https://www.youtube.com/watch?v=scwKqWbNQJ4
  23. Order 2504482 From what I can see within the...

    Order 2504482

    From what I can see within the order and the tracking information itself FedEx never reported on a lost package claim for your particular order. If they had it would be noted within...
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    We actually discontinued CMP, I was told that CMP...

    We actually discontinued CMP, I was told that CMP is no longer in business and closed down their factory.
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    I checked with our parts department and they...

    I checked with our parts department and they don't have the parts that you need at the moment.
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