HobbyPartz.com - Customer Service & Lowest Price Guaranteed

[dallasflyfisher]

Hi just placed 1st order for 150.00 and received parts promptly. Ordered 2 400f 2200 kv motors and tested amp draw in plane 7.8 amps on three cell with 6.3 X 4 direct drive not even close to specs listed am I missing something ?Your  Phone number listed out of service and chat line down 20 minute no replie Help Help!!!

[yadac123]

that taken at 5000 ft. If your amp draw is lowered that it's good because your system will not be as hot.

Andy

[turbored21]

yadac you have a PM here on the boards 

[yadac123]

yadac you have a PM here on the boards 

replied.

Andy

[G-unit]

The post above was from me,I dont know way it says Dallasflyfisher :?

[G-unit]

Hi,
I have a problem with one of the motors i got from u,it is a Alpha 370 (1200kv) Brushless Motor, it has a bad bearing and the prop adapter is miss drilled,I peachiest 4 of these motors for my Quad Copter and it is impotent that the motors run smooth.
Thanks for the help and the awesome deals.
Gary

HELLO is his thing on!!!!

[sly the dogman]

Hello,
Correct me if I'm wrong, HobbyPartz is affiliated with XHeli.
The reason is that I was asked to give my opinion about my last order
with XHeli, customer service and all that stuff. I have no problem with that. The thank you gift at the end will cost me to receive!!! I have to give info to people I don't know, maybe its all safe and all, but still, I don't know. And then I get a chance to win something worth $25. gaz
I think or something. I don't read those magazines(at all) and as for the other prize, well I live in Canada. You want to give me a thank you gift, pay for my next order, that'be cool. 'Cause for sure I'll order from you guys again. Your gift idea's good but for us customers across the border, payed shipping is way cooler.
Hey, you know it's just a tought.
Be safe
and good day.
Sly the dogman

[yadac123]

Hi,
I have a problem with one of the motors i got from u,it is a Alpha 370 (1200kv) Brushless Motor, it has a bad bearing and the prop adapter is miss drilled,I peachiest 4 of these motors for my Quad Copter and it is impotent that the motors run smooth.
Thanks for the help and the awesome deals.
Gary

start are new thread under customer service/hobbypartz with your order number and I"ll be helping you there.

Andy

[bannana]

hi i just purchased for xmas a 60A OPTO Brushless Speed Controller ESC (w/o BEC) [Volcano Series] for my exi 500 and a 500-1600kv Brushless Motor
the esc is not working when i plug my battery it does not power up my rx but the rx works well with other esc that i have. it is defective?
and the motor shaft is too small for the pinion

[rcbruch]

I was the one who posted:

Will you be carrying a 450 sized fuselage of the MD530 style like this one...http://www.hobbypartz.com/67p-450-md530-401-green.html, in red or white?  Thank you for your reply.

Rick Johnson
rcbruch@excite.com

[yadac123]

Will you be carrying a 450 sized fuselage of the MD530 style like this one...http://www.hobbypartz.com/67p-450-md530-401-green.html, in red or white?  Thank you for your reply.

Rick Johnson
rcbruch@excite.com

we might so keep checking the website for new products.

Andy

[yadac123]

hi i just purchased for xmas a 60A OPTO Brushless Speed Controller ESC (w/o BEC) [Volcano Series] for my exi 500 and a 500-1600kv Brushless Motor
the esc is not working when i plug my battery it does not power up my rx but the rx works well with other esc that i have. it is defective?
and the motor shaft is too small for the pinion

did you make sure you install the connect into the receiver in the correct polarity?

Andy

[Thx1326]

There are some parts on HobbyPartz that are different prices than those at xHeli.  Can we combine products from both or combine orders rather than placing two seperate orders?

Thanks

[yadac123]

sorry can't do that anymore. I was told by upper management not to do that. Because each website running different specials.

Andy

[francoisg735]

RMA Vanishing!! Watch Out!

--------------------------------------------------------------------------------

Man!.. what a company....Low milage from HobbyPartz!

On Dec 31 I ordered and later received 2-Blue Lipo 2-Cell 800mAh 7.4v 2S1P 20C RC Batteries to try out this company. The batteries came on time packed well and outwardly appeared ok. Ok so fine until I try to charge one. It would not take a charge due to (after close examining) 1 wire just pushed in and not making good contact. So, truthfully nobody want to return (pay shipping) one battery so I made a dummy move ( a little bit dangerous) and tried to CA it to the other wires everything pushed in tight. Oh well, it didn't work, no big loss. I returned it hoping it might help the company quality control checks. I hadn't heard from them. So right, no big loss and I thought I give them another try because I needed a charger.

I ordered the SkyCharger B6AC. It was ordered and shipped on 11th Jan and received it about 16th Jan. (Fast Shipping and well packed..I must say!)

Here's were the problem comes...If your order doesn't work you may be in for some trouble so be sure you keep good records to recover your hard earned money through other means!

I made a post on RCDiscuss to try to determine what the problem may be and the only resolution is a replacement unit.

Beware of the return policy ... it means nothing! I've been trapped in loop with HobbyPartz since 17 Jan trying to get an RMA.

My Post.............................................. ..

Great Video...... and very helpful!


I just received my SkyCharger B6AC (Almost same as AC6 Thunder) a couple of
days ago. I use 7.4v 1200 Storm 20c 2-cell. I have the charger setup in
charge mode and it indicate a charging countup on the first screen after I
hold down enter. The charge mode is set at 1.2a, 7.4v. However when I
switch to the screen showing each cell voltage, I have:

4.02 0.00 0.00 top line
0.00 0.00 0.00 bottom line

It appears to me that it is charging only the first cell. I tried a 7.4v
800 charging at .8a and still the second cell indicates 0.00.
Anyone with any helpful ideas?

*********
The balance plug is in place in the 2-cell slot and I have tried also the
charge balance mode with difference batteries.

I believe the charger has a problem and I would like to exchange it.

****************************

HobbyPartz Chat Session at 12:30 PT
Sam: ok
Sam: so what im going to do is email you
Sam: th rMA to your email
Sam: check it about 10 min form now
Sam: and use that to send it back and we will process a exchange for you
Gordon: Thank you Sam

**********************
And another request?


Hi, I need to exchange my charger that I ordered on Order Number: 732089. I find that the charger is not working correctly. I have previously sent HobbyPartz Chat session a request for exchange about Noon your time today. I have not yet received the RMA. Can you contact Sam? May I have an RMA # to make the exchange? Thank you in advance.

Vanishing RMA?
***************************

I hope your experiences are better with HobbyPartz than I have had. Best of luck to you.....Keep good records!