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Author Topic: Missing parts in order # yhst-62196343123315-21166  (Read 148 times)
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yahoo180
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« on: January 27, 2010, 08:47:47 PM »

In this order 2 units of Detrum GY48V headklock Item# 60P-DY-1017  did not arrive. How can you help me? I order a lot of times to HobbyPartz you can check it, this is the firts time there are missing parts.
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yadac123
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« Reply #1 on: January 28, 2010, 05:25:27 PM »

ok is there a check mark by the packing list on outside of the box along with the shipping label?

Andy
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yahoo180
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« Reply #2 on: January 29, 2010, 10:47:55 AM »

Yes, there is a check mark outsite of the box. I check all items ,  you sent me 2 the 60P-DY-1007 for $3.36 each one instead of 2  60P-DY-1017 fot $17.70 each one. There is $28.68 credit to me. How can you help me with this issue,Im outside USA its expensive for me to send back the servos. Could you send me in my next order the 60P-DY-1017 ?
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yadac123
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« Reply #3 on: February 01, 2010, 12:26:11 AM »

how about this. I can issued you a refund for the difference in the price of these items.

Let me know.

Andy
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yahoo180
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« Reply #4 on: February 03, 2010, 08:27:54 AM »

Ok. You can issue a refund for the difference in the price.
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yadac123
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« Reply #5 on: February 04, 2010, 06:50:20 PM »

ok you have a credit of 28.68 on this order. I can apply this to one of your future order. Just let me know.

Andy
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yahoo180
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« Reply #6 on: February 08, 2010, 11:52:08 AM »

This is my new order to Xheli      "yhst-94582326164583-219032"
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yadac123
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« Reply #7 on: February 08, 2010, 05:23:08 PM »

ok done.

Andy
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