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Author Topic: Andy or anyone else from Hobbypartz.com please help - you sent me wrong servo!!!  (Read 178 times)
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rcjpth
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« on: January 20, 2010, 10:42:58 AM »

Hello,
I ordered 8 x Towerpro MG90 servo. Hobbypartz.com sent me 8 x Towerpro SG90 (this is $2.xx), plastic gears.

Order yhst-62196343123315-21314

Since it is your mistake to sent me the wrong servo, I would like you to do 2 things:

1. Print out the USPS shipping label so I can ship the wrong servos back to you
2. Send me the right servo, 8 x Towerpro MG90 (Please make sure it right at this time, it is the one $7.00 not the $6.00 or $2.xx)
This is the servo I'm ordering http://www.hobbypartz.com/servo-mg90.html, please make sure it is TowerPro MG90 you are shipping out for me again!
http://ep.yimg.com/ca/I/yhst-62196343123315_2089_16947404
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rcjpth
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« Reply #1 on: January 20, 2010, 02:24:33 PM »

So hobbypartz.com doesn't care about sending the wrong part for customer? Customer ordered Towerpro MG90 and Hobbypartz.com sent Towerpro SG90 which is cheaper 300% different in price.

I will file the fraud alert with Paypal for this false practice of Hobbypartz.com if no one in Hobbypartz.com takes care this issue.

I paid $66.xx for 8 pieces of Towerpro MG90 servo and recieved the wrong good and Hobbypartz.com doesn't want to address - THIS IS FRAUD AND I WILL REPORT TO PAYPAL and LOCAL POLICE IN EL MONTE TOMORROW IF NO ONE ADDRESSES THIS MATTER

Tks!
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VROOM
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« Reply #2 on: January 20, 2010, 03:14:31 PM »

Sometimes it takes a couple/few days for Andy to respond back but he will take care of you so no need to be hostile.....     He seems like a real stand up guy but very busy too.

It also helps to put your thread in the "support" section. Its a bit tricky to find though so I dont blame you for posting here.

Follow this link and make a new thread.   
http://www.rcdiscuss.com/index.php/board,69.0.html

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A nose heavy plane flies poorly. A tail heavy plane flies once.
Ean
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« Reply #3 on: January 20, 2010, 06:34:52 PM »

i'm sorry about sending u the wrong servo i'll take care of ur order for i'll request a label for u and sorry about the wrong servo xheli tech team
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rcjpth
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« Reply #4 on: January 20, 2010, 06:45:59 PM »

Sorry I was over-reacted. I was like getting ready to install these servo on my Align 450 Pro (I tested these servo with my 450V2 - they are really good , low failure rate)....and when opened the box - they are all SG90. I understand the mistake but I was almost falling off my chair since I was expecting the right item in the box.

Please provide me the return USPS shipping label - so I will pack them up and send to Post Office tomorrow early morning.

I'm sorry too for my over-reaction. Hopefully you can get the return shipping label send to my order's email address tonight!

Tks
rcjpth
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Ean
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« Reply #5 on: January 20, 2010, 08:02:14 PM »

not problem i'll request a label for u asap alrite sorry about the wrong again www.xheli tech team
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